Reputation Management Services
Reputation management is made up of a few different areas with the ultimate focus of promoting a positive image of a person, brand, or even an idea in the top results of the major search engines along with the high traffic social media sites. Whether you’re a local plumber or a multi-national corporation, you’re going to have both people that like you and those people that really, really dislike you. The problem is that the ones who dislike you will often voice their opinions much louder than those that really do have a positive attitude towards you.
Sometimes reputation management consists of promoting the existing positive press you have already received and getting those results to show up higher than the negative pages. Other times, it may consist of working with a client’s customer base to highlight some of their happy customers. Implementing a customer review acquisition system will help your company maintain its image and address potential issues before they become an online nightmare.